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Gran Plancha 30″ Built-In Outdoor Griddle

Gran Plancha 30″ Built-In Outdoor Griddle

VIDEL USA

SKU:DG-G30-NG

$2,716.00

$2,716.00

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Product Description

The 30″ Built-In Griddle—crafted for those who demand professional-grade performance and unmatched versatility. Whether you're serving up a full breakfast spread or searing restaurant-quality steaks, this griddle delivers flawless results every time.

Constructed from premium 304 stainless steel, this unit is built to thrive in outdoor environments while integrating seamlessly into any BBQ island—no matter the material. Its sleek, built-in design creates a clean, high-end look that instantly elevates your outdoor kitchen.

At the heart of this powerhouse are two Onyx Pro U™ burners, producing an impressive 40,000 BTUs of consistent, even heat. From delicate foods to high-heat searing, you get complete control over every meal. The quarter-inch thick cooking plate ensures superior heat retention and distribution, eliminating hot spots for perfectly cooked food every time.

Designed with convenience in mind, the full-width grease tray and integrated splash guard keep your cooking area clean, while the included stainless steel cover protects your investment year-round.

Key Features

Built-in design for seamless BBQ island integration
Premium 304 stainless steel construction for maximum durability
Dual Onyx Pro U™ burners delivering 40,000 BTUs of cooking power
Thick ¼-inch cooking plate for even heat distribution
Compatible with natural gas or liquid propane
Full-width grease tray for easy, mess-free cleanup
Built-in splash guard to reduce grease splatter
Stainless steel cover included for all-weather protection

Specification

Cooking Area: 495 sq. inches
Number of Burners: 2
BTU Output: 40,000 BTU
Gas Type: Natural Gas or Liquid Propane
Material: 304 Stainless Steel
Cool Touch™ Knobs: Yes
Safety Valve: Yes
Quick Release Panel: Yes

Dimensions:

Width: 30 inches
Height: 14 inches
Depth: 27.5 inches

Cutout Dimensions:

Width: 28.5 inches
Height: 11.5 inches
Depth: 24.5 inches

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Product Description

The 30″ Built-In Griddle—crafted for those who demand professional-grade performance and unmatched versatility. Whether you're serving up a full breakfast spread or searing restaurant-quality steaks, this griddle delivers flawless results every time.

Constructed from premium 304 stainless steel, this unit is built to thrive in outdoor environments while integrating seamlessly into any BBQ island—no matter the material. Its sleek, built-in design creates a clean, high-end look that instantly elevates your outdoor kitchen.

At the heart of this powerhouse are two Onyx Pro U™ burners, producing an impressive 40,000 BTUs of consistent, even heat. From delicate foods to high-heat searing, you get complete control over every meal. The quarter-inch thick cooking plate ensures superior heat retention and distribution, eliminating hot spots for perfectly cooked food every time.

Designed with convenience in mind, the full-width grease tray and integrated splash guard keep your cooking area clean, while the included stainless steel cover protects your investment year-round.

Key Features

Built-in design for seamless BBQ island integration
Premium 304 stainless steel construction for maximum durability
Dual Onyx Pro U™ burners delivering 40,000 BTUs of cooking power
Thick ¼-inch cooking plate for even heat distribution
Compatible with natural gas or liquid propane
Full-width grease tray for easy, mess-free cleanup
Built-in splash guard to reduce grease splatter
Stainless steel cover included for all-weather protection

Specification

Cooking Area: 495 sq. inches
Number of Burners: 2
BTU Output: 40,000 BTU
Gas Type: Natural Gas or Liquid Propane
Material: 304 Stainless Steel
Cool Touch™ Knobs: Yes
Safety Valve: Yes
Quick Release Panel: Yes

Dimensions:

Width: 30 inches
Height: 14 inches
Depth: 27.5 inches

Cutout Dimensions:

Width: 28.5 inches
Height: 11.5 inches
Depth: 24.5 inches

Return, Refund, Policy

Return, Refund Policy

The Outdoor Plus products are custom-built and made-to-order, which means strict return limitations apply.

No returns on made-to-order products
No returns on custom features (NO EXCEPTIONS)
Custom orders are not eligible for return or refund under any circumstances

Reporting Issues

All incorrect, damaged, or missing items must be reported within 24–48 hours of delivery

Reports must include:

Order/Invoice number
Description of the issue
Photos (for damage claims)
After 48 hours:
We are not responsible for damages, errors, or missing items

Return Authorization (RMA)

All returns require an approved Return Merchandise Authorization (RMA)
RMA validity: 30 days from issue

Requirements:

RMA number must be clearly marked on the outside of the package
A copy of the RMA must be included inside
Items must be securely packaged
We are not responsible for damage during return shipping
Refunds

Qualifying Refunds (Customer Error)

We understand purchasing mistakes can happen.

Must be requested within 24–48 hours of order placement

After 48 hours:

Production begins
Refunds are no longer available
Store credit may be issued at our discretion

Approval terms:

All requests are reviewed and approved at our discretion
Not all errors qualify for a refund

Refund method:

Default: Check
Optional: Refund to original payment method (3% processing fee applies)

If the Error is Ours

We provide:
RMA
Prepaid return shipping label

Upon return:

Full product refund/credit issued
Original shipping costs refunded

Customer-Initiated Returns (Approved Cases Only)

Accepted only if:
Product is new, unused, and in original packaging

Customer is responsible for:

Return shipping

Refund issued:

Original purchase price minus 25% restocking fee

Non-Defective Products

If a returned product is found not defective:

Product will be returned to customer
No refund or credit will be issued

Product Testing Program

If you believe your product is defective:

Product may be tested at our facility
We cover shipping back to you after testing

Results:

If defective (under warranty):

Product will be repaired or replaced at our discretion
We cover replacement and outbound shipping costs

If not defective:

Product will be returned
No refund or credit issues

Videl Product Warranty Policy

Product Warranty Policy

We stand behind the quality and craftsmanship of every VIDEL product. Your purchase is protected by a limited warranty designed to give you confidence and peace of mind.

Coverage Overview

This limited warranty applies to the original purchaser only, with valid proof of purchase, and is valid at the original installation location. It covers defects in materials and workmanship under normal residential use.

✔ Applies to products purchased and located in the United States and Canada
✔ Covers functional defects only
✔ Starts from the original date of purchase

What’s Covered

Your warranty includes coverage for key components based on the following time frames:

Grill Components

Cast Stainless Steel Burners: Limited Lifetime
Fire Box: 5 Years
Warming Rack & Flame Tamers: 3 Years
Bezel, Grates, Flavor Bars, Handle & Hood: 2 Years
Drip Pan, Transformer, Gas Valves, Knobs & Lights: 1 Year

Additional Product Coverage

Side Burners:
- 1 Year: Regulator, Gas Valves, Knobs, SS Cover
- 2 Years: Burner, Grates, Bezel, Fire Box
Griddles:
- 1 Year: Regulator, Gas Valves, Knobs, SS Cover
- 2 Years: Drip Tray, Griddle Plate, U-Burner, Bezel, Fire Box
Outdoor Refrigeration & Compact Units:
- 1 Year: Motors, Fans, Lights
Food Warmers:
- 2 Years: Food Pans, Lids, Covers and fuel Canister Holders
Power Burners :
- 1 Year: Burners, Gas valve and knobs
- 2 Years: Bezel
- 5 Years: Grates, Stainless Steel Cover
Brasa Units:
- 1 Year: Wheels, Casters
- 2 Years: Bearings
- 5 Years: Shelves, Fire Box, Full Body

What’s Not Covered

This warranty does not cover:

Normal wear and tear (scratches, discoloration, weathering)
Rust, corrosion, or oxidation from outdoor exposure
Damage from misuse, abuse, or improper installation
Commercial or rental use
Damage from harsh cleaning chemicals
Issues caused by improper fuel or gas supply
Products with altered or removed serial numbers

Additional Terms

Labor, installation, and service fees are not included
Customers are responsible for shipping & handling costs on warranty parts
Warranty coverage does not extend or reset after replacements or repairs
VIDEL is not liable for incidental or consequential damages

WARRANTY CLAIM PROCEDURE:

Please contact VIDEL GRILLS USA Warranty Service Center for factory
direct assistance. We are open Monday-Friday 7am-5pm (PST)
Phone Number: (909) 460-5579
Email: support@videlusa.com

For warranty service, contact VIDEL PREMIUM GRILLS Customer Service Department at (909) 460-5579 or email sales@videlusa.com

Final Note

Outdoor products are built to perform in tough environments. Minor cosmetic changes over time are normal and do not affect performance.

Plancha 30" Griddle Manuals

videl_gran_plancha_griddle_call_out_sheet.pdf

videl_griddle_manual.pdf

videl_ griddle_spec_sheet.pdf